Get urgent help

Please be aware we are not a monitored service and cannot provide crisis intervention. If you need urgent help, please seek it now. These numbers and websites only work if you're in Aotearoa, New Zealand.

Emergency - Call 111

If you or someone you know is talking about suicide, is unsafe or in an emergency situation, please call 111 now.

 

For helpful information on supporting someone else who is in immediate risk of suicide visit this page.

Don't wait. If you need to talk to someone if you're feeling overwhelmed and hopeless, always remember to reach out to a trusted friend, family or whānau member - sharing our problems or feelings with others does help.

If you need to talk to someone right away, please contact one of the following helplines:

  • Free call or text 1737 any time, 24 hours a day. You'll get to talk to (or text with) a trained counsellor
  • Lifeline - 0800 543 354 or text HELP (4357) for free, 24/7, confidential support - 24 hours a day, 7 days a week
  • Mental Health Crisis Line - find your local DHB Mental Health crisis team contact number
  • Suicide Crisis Helpline - 0508 828 865 (0508 TAUTOKO)
  • Youthline - 0800 376 633 or free text 234
  • What's Up - 0800 942 8787 (for 5-18-year-olds and available 11am-11pm Monday-Sunday. There is also an online chat available 11am-10.30pm Monday-Sunday)
  • Depression Helpline - 0800 111 757 or free text 4202 to talk to a trained counsellor
  • Anxiety helpline - 0800 ANXIETY - 24/7 free and confidential support 
  • OUTLine NZ - 0800 688 5463 - A free and confidential support line for the LGBTIQ+ community & for anyone questioning their gender identity and/or sexual orientation
  • Healthline - 0800 611 116 - to speak to a registered nurse
  • Asian Helpline - 0800 862 342
  • Samaritans helpline - 0800 726 666

Not sure, but not feeling right?

If it's not urgent but you feel like you might need help with some health issues, your doctor is a great person to talk to.

Give them a call and make an appointment. They're there to help.

For more information on warning signs of suicide or guidance in how to help someone at risk of suicide go to Help give hope

Alcohol and drug support

 

Helplines 

These helplines are free to call, and employ counselors and trained professionals who can provide friendly, non-judgmental professional help and advice. 

  • Alcohol Drug Helpline: 0800 787 797 or text 8681 
  • Alcoholics Anonymous: 0800 229 6757 
  • Narcotics Anonymous: 0800 628 632 

 

Online resources 

These websites are free to access and are full of free resources, tips, tools and information to help you on your journey. 

 

In-person support groups 

There are many groups around the motu that meet regularly to share stories, advice, and journey alongside each other. Times and locations vary, so it may be helpful to get in touch with your local health care provider who can point you in the right direction. 

 

Online communities 

Online communities are a great option if there aren’t any in-person support groups in your area, or you prefer to engage with others online. 

 

Community treatment 

These centers provide a range of support, from individual or group counselling to treatment plans. To find one in your area, chat to your healthcare provider, or give the Alcohol Drug Helpline a call.  

  • Alcohol Drug Helpline: 0800 787 797 
  • Community Alcohol and Drugs Service (CADS): 07 834 6902 

 

Whānau support 

These services help people cope with the challenges of living with or being close to someone struggling with substance use. 

Not in Aotearoa, New Zealand? In an emergency, ring these numbers:

In Australia, call 911, 000 or 112 (112 can only be dialled on a digital mobile phone).

In Samoa, the Cook Islands and Niue, call 999

In Tonga, call 999 or 911

In Fiji and Tuvalu, call 911